Shipping Information

SHIPPING BREAKDOWN (WITHIN AUSTRALIA):

Standard Tracked Shipping – $9 (Delivered in 5-7 business days, once dispatched)

Express Tracked Shipping – $12.95 (Delivered in 3- 4 business days, once dispatched)

All orders above $100 will receive FREE Standard Tracked Shipping

SHIPPING BREAKDOWN (OUTSIDE AUSTRALIA):

For individual orders of our 70g bags, we offer a flat rate of $30.

With orders of multiple products, this pricing is automatically calculated in the shopping cart

SHIPPING FAQ’S

WHEN WILL MY ORDER BE SHIPPED?

Matcha Maiden orders in stock are usually dispatched within 1–3 business days of your purchase. The time it takes to arrive depends on your location and the shipping option you choose.

WHAT SHIPPING METHODS DO YOU USE?

• In Australia, we use Australia Post’s regular services.
• Australia Post is used for international shipments, however, other couriers become involved once the package has reached another country.

WHY IS THERE NO LONGER FREE SHIPPING ON SELECT PRODUCTS?

Regrettably, we cannot offer free shipping due to recent increases in Aus Post pricing. Despite our sincere desire to continue providing this service, the rising costs imposed by postal services necessitate this adjustment. Click here to view the Aus Post price increase update.